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Communication Network Infrastructure Engineer

Requisition ID:  12306 

Created in February 2014 through a 50/50 joint venture of the world’s largest and second largest steelmakers, ArcelorMittal and Nippon Steel Corporation, AM/NS Calvert is located in Calvert, AL.  Our state-of-the-art steel processing facility has the capacity to process 5.3 million tons of high-value steel grades including hot rolled bands, hot rolled pickled and oiled, cold rolled, and advanced coated products for the automotive, pipe and tube, appliance/HVAC, service center and construction industries in the NAFTA market.  

AM/NS Calvert products are marketed in NAFTA through managing joint venture partner ArcelorMittal.

 

 

OVERALL RESPONSIBILITY:

  • Responsible for daily engineering support of AM/NS Calvert communication Infrastructure. Directs activities of AM/NS Calvert network operations staff.

 

ACCOUNTABILITIES:          

  • Design and document enhancements and changes to existing wired and voice Infrastructure in support of projects as directed by Manager of IT Infrastructure.
  • Provide incident response escalation to network operations team.
  • Provide incident root-cause analysis and identify mitigation steps to prevent future incidents.
  • Monitor network components and network status to identify risks of communication and application outages that require mitigation.
  • Drive efforts to improve communication Infrastructure stability and availability for applications.
  • Drive resolution of communication outages impacting IT infrastructure. Provide problem resolution for complex issues.
  • Participate and drive business continuity and recovery of company's information systems, including needs analysis, design, plan, implementation and documentation.
  • Participate in development of design strategy, including technology standardization and modernization, and engineering best practices.
  • Manage priorities, projects, schedules, resources, issues and risks effectively.
  • Fulfills the commitment to ensure a safe and healthy work environment.
  • Demonstrates commitment to teamwork by fostering an environment that embodies trust and respect

 

EDUCATION & ACCREDITATION:

  • Technical certifications like CCNA, ICND1, CompTIA A+ are a plus.
  • Infrastructure certifications in Fiber / Cat 6 termination specifications are a plus.

 

KNOWLEDGE:

  • At least 5+ years of professional IT experience, including 3+ years of infrastructure experience
  • 2+ years demonstrated experience in Project management role.
  • Experience with ServiceNow or similar ITSM platform
  • Excellent customer service and communication skills.
  • Self-starter / self-motivated, capable of staying on track and pursuing solutions without supervision.
  • Ability to interact with business, technical, managerial, and executive level staff.
  • Must possess excellent written and oral communication skills and excellent, proven analytical skills

 

 

 

SKILLS: 

  • Demonstrates excellent interpersonal communications and complex problem solving, advanced written and verbal communications skills including the ability to develop presentations and present to senior management
  • Working knowledge of Infrastructure components: Fiber / Cat 6 termination specifications, Cisco switching / Router products, and WIFI / VoIP methodology.
  • Working knowledge of Cisco Collaboration products
  • Ability to work collaboratively and in a hands-on manner with technical professionals
  • Strong process orientation, problem solving & troubleshooting skills and a firm commitment to quality
  • Exhibiting professionalism and diplomacy
  • Energetic, forward-thinking, and creative
  • Extensive experience of customer and supplier relationships
  • Experience in enterprise applications, solutions and data center infrastructures
  • Ability to develop and execute multiple priorities and approaches to meet objectives
  • Demonstrates strong decision-making, analytical, and problem-solving skills
  • Able to competently handle a fast-paced environment, with strong organizational, multi-tasking, and prioritizing skills
  • Ability to deal sensitively with confidential material
  • Demonstrates strong work ethic and displays a high degree of professionalism
  • Interest and ability to work at our site location in Calvert, Alabama 

 

TOOLS & EQUIPMENT:

  • Laptop, Desk Phone, Cell Phone, Personal Protective Equipment provided by AM/NS Calvert              

               

WORKING CONDITIONS:

  • Office Environment and PPE Environment in Calvert, AL.

                    

HOURS OF WORK:

  • Days, Monday to Friday with extended hours as required due to periods of peak workloads
  • Rotating On-Call coverage

 

Please note: The Job Profile is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

 

 

If you need an accommodation to complete any part of the application process due to a disability or medical condition, you may call 251-289-3000 or email AMNS.ApplicantTracking@arcelormittal.com to communicate your accommodation request.  Do not email your application materials to this email address.  Application materials sent to this email address will not be considered.
AMNS Calvert is an EEO Employer: Race, Color, National Origin, Religion, Sex, Sexual Orientation, Gender Identity, Disability, Age, Vet, and Other Protected Group Status. 


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